Sample Code: HTML: <template> <lightning-quick-action-panel header="New Case"> <lightning-record-form object-api-name="Case" layout-type="Full" columns="2" record-type-id={caseRecordTypeId}> </lightning-record-form> </lightning-quick-action-panel> </template> JavaScript: import { LightningElement, wire } from 'lwc'; import { getObjectInfo } from 'lightning/uiObjectInfoApi'; import ....
We cannot use Automated Invitations with the Embedded Chat component in our Experience Cloud site. This is a limitation in Salesforce. Reference Article:https://developer.salesforce.com/docs/atlas.en-us.238.0.snapins_web_dev.meta/snapins_web_dev/snapins_web_customize_chat_invitation.htm Vote for this idea:https://ideas.salesforce.com/s/idea/a0B8W00000GdbR2UAJ/automated-chat-invitation-support-for-live-agent-snapins
LastLoginDate in Salesforce is the date and time when the Salesforce user/rep/agent last successfully logged in. Sample SOQL: SELECT Id, Name, Profile.Name, LastLoginDate FROM User WHERE LastLoginDate != null Output: ....
To create a Joined Report in Salesforce Lightning Experience, check the following steps. 1. Go to Reports Tab. 2. Click New Report button to create a Report. 3. Select Report ....
Sample Formula: IF( AND( NOT(ISBLANK(Email)), CONTAINS(Email, '@') ), LPAD(RIGHT(Email, LEN(Email) - FIND('@', Email) + 1), LEN(Email), '*'), '' ) Output: https://youtu.be/wsraxmI1Dmc
Feed Tracking for the Object should be enabled to display Chatter components on an object edit page in Salesforce. To enable and setup Feed Tracking, kindly check the following link ....
Sample Trigger: trigger LeadTrigger on Lead ( after update ) { Set < Id > setAccountIds = new Set < Id >(); Set < Id > setContactIds = new Set ....
Using "Check Availability for Routing" action, we can check whether agents are available in the queue to accept chats. Sample Flow: Agents available Decision: https://youtu.be/X87m8OcUcGQ
To fix this issue, enable Swarming. 1. Go to Setup. 2. Select Feature Settings. 3. Select Service. 4. Enable Swarming.
1. Check the Service Resource OWD. If it is private, make sure the affected users have access to the records. 2. Next, check whether Active check box is enabled on ....