What is Churn?
Churn rate is sometimes called as attrition rate is the measure of something moving out. In CRM, churn rate is calculated by number of customers moving out of an organization. ....
Category: Salesforce
What is ARPU?
ARPU stands for Average revenue per user (sometimes known as average revenue per unit). ARPU is calculated by dividing total revenue by number of users. Cheers!!!
What is KPI?
KPI stands for Key Performance Indicator. In CRM, KPIs plays a vital role. KPIs helps an organization to evaluate its success or failure or areas to be concentrated for better ....
What is B2B?
B2B stands for Business-to-Business. B2B is nothing but business between two businesses. Customer is not involved in B2B. B2B defines the transactions among businesses. Example: 1. Manufacturer and Wholesaler 2. ....
With sharing doesn’t work with triggers
Scenario 1: Sample Code: Trigger: trigger sample on Account (after insert, after update) { Sample1.test(trigger.new); } public with sharing class Sample1{ public static void test(List<Account> acctList){ ....
Check rows to filter, then drill down by in Reports in Salesforce
Check rows to filter, then drill down by in Reports in Salesforce is used to change the group by field in the report. It is available only in Summary and Matrix ....
Report on Event and invitees in Salesforce
Select Events with Invitees report type. Make the report format as Summary and group it by Event Invitation.
Spring ‘14 Certification Maintenance Exam materials
Developer Exam: Training Link: http://www.salesforce.com/customer-resources/releases/spring14/release-training.jsp Release Notes: https://na1.salesforce.com/help/pdfs/en/salesforce_spring14_release_notes.pdf You will have 3 attempts to pass the exam. There are 5 exam questions and the passing score is 80%. Administrator Exam: ....
Dynamic filters for reports in Salesforce
Follow the below steps to change report criteria dynamically in Salesforce 1. Create a report with conditions null or blank. 2. Create a Visualforce page. <apex:page> <apex:form > <apex:pageBlock ....
How code coverage is calculated in Salesforce?
Code coverage is calculated by dividing the number of unique Apex code lines executed during your test method execution by the total number of Apex code lines in all of ....