Playground beta has expired Salesforce Exception
Exception: "Playground" beta has expired Resolution: 1. Open the Apple TestFlight App. 2. Click Update option next to the Playground App. 3. After the update completion, open the Playground App. ....
Category: Salesforce
FUNCTIONALITY_NOT_ENABLED Salesforce Exception
Exception: [ { "message": "This feature is not currently enabled for this user.", "errorCode": "FUNCTIONALITY_NOT_ENABLED" } ] Resolution: This exception is thrown in Salesforce when the API Integration user is ....
Salesforce Classic Sidebar Search
Sidebar Search in Salesforce Classic is used to search records. This is available when the Chatter Settings is disabled. If Chatter is disabled, Global Search will not be available. https://www.infallibletechie.com/2018/12/how-to-disable-global-search-in.html ....
Greet using agent detail in Salesforce Messaging for In-App and Web Session
We can merge fields in the Salesforce Messaging Component to greet using the agent’s name in Salesforce Messaging for In-App and Web Session. Messaging Component: Formula Template: Hello {!$Parameters.MessagingSession.MessagingEndUser.name}, Thank ....
Replace an actual agent’s name in Salesforce Messaging for In-App and Web
In the Salesforce Presence Configuration for the Omni-Channel configuration, we can make use of Agent Alias to replace or mask or hide an actual agent’s name in Salesforce Messaging for ....
Salesforce Messaging for In-App Provide additional info to proceed Exception
Exception: Provide additional info to proceed Resolution: Use "Every Conversation" for the Pre-Chat Display Frequency. If "Every Session" is used for the Pre-Chat Display Frequency, the error is thrown for ....
Salesforce Required permissions are not enabled Exception
Exception: System.SecurityException: Required permissions are not enabled. Resolution: Exception "System.SecurityException: Required permissions are not enabled." is thrown if the running user doesn't have the required permission to perform the operations. ....
Salesforce Einstein BOT Copilot Action: Answer Questions with Knowledge
Salesforce Einstein BOT Copilot Action: Answer Questions with Knowledge will help answering questions from the visitors based on the information from the relevant Knowledge articles. Note: This feature will work ....
Quickly test Salesforce Messaging for In-App and Web
Use Test Messaging link on the Salesforce Embedded Service Deployment to quickly test the Salesforce Messaging for In-App and Web Configuration. 1. Setup Messaging for In-App Web. If you haven't ....
How to route Salesforce Messaging for In-App and Web Sessions using Skills?
In order to route Salesforce Messaging for In-App and Web Messaging Sessions via Skills, Omni-Channel Flow should be used. 1. In the Omni-Channel Flow, use "Add Skill Requirements" Flow element ....