Unable to Login into Omni-Channel in Salesforce
If the agents are unable to login into Salesforce Omni-Channel, check the following: 1. Check "Storage Usage" under setup. If the Storage is full, then users won't able to login ....
Category: Salesforce
This record doesn’t have any associated Messaging Users. Ensure that any Messaging Users are set up properly and that they haven’t opted out of Messaging in Salesforce
"This record doesn't have any associated Messaging Users. Ensure that any Messaging Users are set up properly and that they haven't opted out of Messaging" 1. Check whether the Agent ....
This user, as the Automated Case User, must have the ‘Modify All Data’
Automated Case user must have the System Administrator profile or the 'Modify All Data' and 'Send Email' permissions. 1. Go to Support Settings in Setup. 2. Check "Automated Case User". Help Article ....
How to use LWC Lightning Record Form in Salesforce Experience Cloud?
Sample Code: HTML: <template> Test from Record Detail Page - {recordId}. <lightning-record-form object-api-name="Account" record-id={recordId} layout-type="Compact" columns="1" mode="readonly"> </lightning-record-form> </template> JavaScript: import { ....
How to get updated wired data in lightning-tree-grid with row level action in Salesforce Lightning on click of a button?
Apex Class: public with sharing class ExampleController { @AuraEnabled(cacheable=true) public static List < Account > fetchAccounts() { return [ SELECT Id, Name, Industry, ( SELECT Id, FirstName, ....
End Salesforce Chat Conversation using Einstein Bot
In the BOT, use End Chat Rule.Output:
“ConversationDefinitionEventLog” missing in Tableau CRM
If you face the below exception, check the steps to assign the required Permission. Something went wrong while executing the BotEvent node: Object ConversationDefinitionEventLog is not available. Verify that the ....
How to open new window using Quick Action using LWC in Salesforce?
NavigationMixin.GenerateUrl can be used in the Salesforce Lightning Web Component to generate the URL. Then, we can use window.open() method to open new window using Quick Action. HTML: <template> </template> ....
Salesforce History Tracking Related List Missing
History Tracking Related List will be available only if History Tracking ie enabled on the object. Example: 1. Enable "Track Field History". 2. Check in Related Lists after enabling it.
Validation in Salesforce Embedded Service Deployment Pre-Chat
lightningsnapin/basePrechat can be used in Lightning Web Component LWC to validate customer input on the pre-chat before invoking the Chat in Salesforce Embedded Service Deployment. Sample Lightning Web Component: HTML: ....