navigator.clipboard.writeText() can be used to copy text to Clipboard in Salesforce Lightning Web Component. Sample Lightning Web Component: HTML: <template> <lightning-card> <div style="padding:0.5rem;background:grey"> <div class="slds-text-color_inverse"> Sample Clipboard Text <lightning-button-icon icon-name={iconName} ....
Exception: Can't delete an active, waiting, or new Messaging Session. Try again after the session ends. Resolution: In Salesforce, Messaging Session records with a status of Ended or Error can ....
We can use Salesforce Chat in the Home Page by using the Chat Code Snippet in a Visualforce Page. The Visualforce Page should be added to the Lightning Home Page. 1. ....
To execute Salesforce GraphQL from PostMan client, please check the following: https://www.infallibletechie.com/2023/12/connect-salesforce-graphql-api-from-postman.html Sample Query: query ContactsCount { uiapi { aggregate { Contact { edges { node { aggregate { Id ....
OmniSupervisorConfigProfile is the object/entity where Salesforce Omni-Channel Supervisor Configurations Profiles assignments are stored. So, we have to query the OmniSupervisorConfigProfile object/entity to fetch the Salesforce Omni-Channel Supervisor Configurations Profiles assignment. Sample SOQL: SELECT ....
If you want to query Salesforce Content Document Link(ContentDocumentLink) records to which they are attached when the Service Report is generated, we have to use the ParentId on the Service Report ....
To generate unique identifier (UUID) using Salesforce Apex, randomUUID() from UUID class can be used. Sample Code: UUID randomUUID = UUID.randomUUID(); System.debug( 'randomUUID is ' + randomUUID ); System.debug( 'randomUUID ....
To handle Salesforce Einstein BOT Question with Dynamic option without selection, "Repairing Misunderstanding" should be used. "Move on to next dialog step (Even if variable isn't filled)" option will move ....
To track Cases and Emails in Salesforce Report, create a Custom Report Type with Case as primary object and Emails as the related object. 1. Create a Custom Report Type ....
If you are having agents working in both Salesforce Case and Messaging Session objects/entities and would like to manage separate Capacity, then Capacity Type Not Interruptible and Interruptible can be ....