Salesforce Case Object Language Field
The Salesforce Case Object Language field is available when we enable Einstein Case Classification feature. Einstein classification apps use this Salesforce Case Object Language Field. If you have any other ....
Year: 2023
Greet Customers in Salesforce Einstein BOT without Pre-Chat from Experience Cloud Site
If you are using your custom website, then please check the following. https://www.infallibletechie.com/2022/11/greet-customers-without-pre-chat-form-in-salesforce-chat.html Note: The following steps are for Embedded Service Deployment Chat. 1. Create a Custom Field in Chat ....
How to get Conversation Entries for Messaging Session in Salesforce Messaging for In-App and Web?
Connect API can be used to get Conversation Entries for a Messaging Session record in Salesforce Messaging for In-App and Web. 1. Use the following SOQL to fetch the Conversation Identifier ....
hour() and hourGMT() in Salesforce Apex
hour() method returns hour in the running user context. hourGMT() returns the GMT hour value. Sample Code: DateTime objDateTime = DateTime.now(); System.debug( 'Current User Time Zone(EST) Hour ' + objDateTime.hour() ....
Salesforce Permission Sets selection when creating Custom Fields
Enable "Field-Level Security for Permission Sets during Field Creation" for Salesforce Permission Sets selection when creating Custom Fields. 1. Go to "User Management Settings" in Salesforce Setup. 2. Enable "Field-Level ....
Date Time with Seconds in Salesforce Report
For Date Time with Seconds in Salesforce Report, we can create a Row-Level Formula Column. Sample Formula: TEXT( DATETIMEVALUE( CREATED_DATEONLY ) ) Output: Note: The Date Time value is in ....
Query Salesforce Chatter Groups
Salesforce Chatter Groups are stored in CollaborationGroup object or entity. SOQL: SELECT Id, Name, CollaborationType FROM CollaborationGroup To mass update Salesforce Chatter Groups Type, then update the CollaborationType field on ....
Salesforce Exception You can only forward records that you or your subordinates own
Exception: "You can only forward records that you or your subordinates own. System administrators can forward all records." Resolution: This is an expected exception or error when an user tries ....
Salesforce Certified Associate Certification Exam Preparation
Salesforce Certified Associate Certification exam is for someone who has strong basic/fundamental knowledge of the Salesforce.com platform and has up to 6 months of user experience. If you are getting ....
Quick Guide: Reporting on data from other sources in Salesforce
In this Blog Post, we are going to see some options that are available in Salesforce to report on data from other data sources. 1. Access External Data With Salesforce ....