prepopulatedPrechatFields attribute can be used to pre-populate Pre-Chat Form Fields in Salesforce Embedded Service Chat.
Sample Code:
embedded_svc.settings.prepopulatedPrechatFields = {
FirstName: "Magulan",
LastName: "Duraipandian",
Email: "magulandemo@infallibletechie.com"
};
FirstName: "Magulan",
LastName: "Duraipandian",
Email: "magulandemo@infallibletechie.com"
};
Output:
Thx, but I haven't been able to pre populate custom fields...
ReplyDeleteDid you add this to your embedded snippet? Also, make sure you are not using custom pre chat component.
Delete