September 26, 2018

How to avoid Single Email Message daily limits in Salesforce?

All recipients in the to, cc and bcc fields count against this limit for email sent using Apex or the API. An example being an email with 2 addresses in the "to" field and 1 address in the "cc" field would count as 3 calls.

1. Emails sent using setTargetObjectId() set against the user object do not count against the SingleEmailMessage limit.

2. Send Email” button on contacts.

3. “Send Email” button on Leads.

https://help.salesforce.com/articleView?id=000002490&language=en_US&type=1

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