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In the "Automated Responses" section of the Messaging Channel, use an Auto-Response Messaging Component with Web Page format for "End Conversation" to send a Survey link to the visitors when the session is ended for Salesforce Messaging for In-App and Web. Blog Post: https://www.infallibletechie.com/2023/12/configure-survey-for-salesforce-messaging-for-in-app-and-web.html