Route Cases directly to an agent in Salesforce Omni-Channel

Name: Route Cases directly to an agent in Salesforce Omni-Channel
Uploaded: 2022-05-03T02:29:44+00:00
Duration: 8 min 21 s
Description: Omni-Flow can be used to route Cases directly to an agent to Omni-Channel in Salesforce without coding

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Omni-Flow can be used to route Cases directly to an agent to Omni-Channel in Salesforce without coding

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Route Cases directly to an agent in Salesforce Omni-Channel