Route chats to a different team if the current team is full of capacity in Salesforce

Name: Route chats to a different team if the current team is full of capacity in Salesforce
Uploaded: 2022-05-17T12:03:31+00:00
Duration: 7 min 20 s
Description: Fallback Routing can be used to route chats to a different team if the current is full of capacity in Salesforce.

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Fallback Routing can be used to route chats to a different team if the current is full of capacity in Salesforce.

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Route chats to a different team if the current team is full of capacity in Salesforce