Create Case records for Salesforce WhatsApp Messaging Sessions

8K views Jul 5, 2023
infallibletechie.com

To create Case records for Salesforce WhatsApp Messaging Sessions, we can make use of Record Triggered Flow on Agent Work entity. Blog Post: https://www.infallibletechie.com/2023/07/how-to-create-case-records-for-salesforce-whatsapp-messaging-sessions.html

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