Create and open Case record in Salesforce using Open CTI

620 views Nov 9, 2023

sforce.opencti.saveLog() and sforce.opencti.screenPop() methods can be used to create and open Case record in Salesforce using Open CTI. Blog Post: https://www.infallibletechie.com/2023/11/how-to-create-and-open-case-record-in-salesforce-using-open-cti.html

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