“This Status requires a Console Component that isn’t available in this application” Error in setting up omni-channel for LiveMessage in Salesforce Classic
Custom Console Footer Component should be blank or LiveAgent_Hidden_Panel.
Category: Salesforce
Salesforce Lightning User FAQ
Printable view in reports in Lightning Experiencehttps://www.infallibletechie.com/2018/12/printable-view-in-reports-in-lightning.htmlHow to navigate to related list record in Lighting Experience?https://www.infallibletechie.com/2018/03/how-to-navigate-to-related-list-record.htmlEnhanced Lead Convert in Lightning Experiencehttps://www.infallibletechie.com/2017/12/enhanced-lead-convert-in-lightning.htmlHow to find Duplicates in Salesforce Lightning Experiencehttps://www.infallibletechie.com/2017/05/how-to-find-duplicates-in-salesforce.htmlBookmark in Lightning ....
Skills-Based Routing using Apex in Salesforce
1. Enable Skills-Based Routing 2. Setup Skills. 3. To determine the Skill dynamically, I am using the below Custom field. 4. Service Resource record for an Agent. 5. Sample Apex ....
How to avoid routing Closed cases in Salesforce Omni-Channel?
Status-Based Capacity Model in the Service Channel can be used to avoid routing Closed cases in Salesforce Omni-Channel. 1. Go to Omni-Channel Settings. 2. Enable Status-Based Capacity Model. 3. Use ....
Can’t assign permission set Messaging Setup Flow to user. The user license doesn’t allow the permission: Messaging Agent
Exception: Can't assign permission set Messaging Setup Flow to user. The user license doesn't allow the permission: Messaging Agent Resolution: 1. Make sure the user is assigned to the Messaging ....
Disabling Locker Service by lowering the API version to 39 or earlier in Salesforce
We can disable the Lightning Locker Service by lowering the API version to 39 or earlier in Salesforce Lightning Components. Salesforce Lightning Locker Service is a powerful security architecture for ....
How to execute Salesforce SOQL in VS Code?
SOQL Builder in VS Code can be usedH to execute Salesforce SOQLs. 1. Go to https://marketplace.visualstudio.com/items?itemName=salesforce.salesforcedx-vscode-soql. 2. Click Install. 3. It will open in VS Code 4. ....
How to find components deployed using Deployment Id in Salesforce?
1. Use Workbench and navigate to Utilities --> Metadata API Process Status. 2. Enter the Deployment Id. Select Deploy or Retrieve.3. Click "Get Status" button.
SOQL to find user part of Queues
Sample SOQLs:SELECT UserOrGroupId, COUNT( Id ) FROM GroupMember WHERE GroupId IN ( SELECT Id FROM Group WHERE Type = 'Queue' ) GROUP BY UserOrGroupId For User levelSELECT UserOrGroupId, COUNT( Id ) ....
Difference between lightningStylesheets, apex:slds and apex:includeLightning
lightningStylesheets, apex:slds and apex:includeLightning in Salesforce. lightningStylesheets="true" Make Visualforce apps look better in Lightning. <apex:slds/> To use markup specified by SLDS in Visualforce page. There are three steps to add ....