How to add Knowledge widget in Salesforce Lightning Console?
1. In the Lightning Record Page, use the Knowledge component. 2. When you open a Case record, it will display the relevant Articles. 3. Attach Article can be use to ....
Month: March 2021
How to create External object and relate it to Salesforce Object using Heroku?
1. Create a Heroku App. 2. Go to Resource Tab. Install Heroku Connect and Heroku Postgres add-ons. 3. Create a table in Heroku Postgres. Make sure to create a column ....
Using FindOrCreate from Salesforce Chat to link Account to Chat Transcript
Sample Code:/* Custom detail is to show it to the agent before accepting the Chat and for findOrCreate */liveagent.addCustomDetail( "Company", "Disney" );liveagent.addCustomDetail( "First Name", "Mickey" );liveagent.addCustomDetail( "Last Name", "Mouse" );liveagent.addCustomDetail( ....
Using FindOrCreate from Salesforce Chat
Sample code: /* Custom detail is to show it to the agent before accepting the Chat and for findOrCreate */ liveagent.addCustomDetail( "First Name", "Mickey" ); liveagent.addCustomDetail( "Last ....
Agent Photo/Agent Avatar in Salesforce Embedded Service Chat
Agent Avatar image in Static Resource: Store the Avatar image in Salesforce Static Resource. Set the URL in embedded_svc.settings.avatarImgURL to set avatar image to the Embedded Chat in Salesforce. Sample ....
How to show Queue Position in Salesforce Chat?
Visualforce components can be used to customize the appearance and behavior of chat windows. Check the below example. Visualforce Page: <apex:page showHeader="false"> <style> body { overflow: hidden; width: 100%; height: ....
Heroku Architecture Designer Exam preparation
Exam Guide: https://trailhead.salesforce.com/en/help?article=Salesforce-Certified-Heroku-Architecture-Designer-Exam-Guide Videos: Heroku Platform Basics for Partners - https://www.youtube.com/watch?v=PDTsT0e3evQ https://www.youtube.com/watch?v=AKbxVwzP11c Trailhead Resources: https://trailhead.salesforce.com/en/users/equek/trailmixes/heroku-for-partners-beginner https://trailhead.salesforce.com/content/learn/trails/heroku_enterprise https://trailhead.salesforce.com/users/strailhead/trailmixes/prepare-for-your-heroku-architecture-credential
JavaScript Closure
In JavaScript, closures are created every time a function is created, at function creation time. Closure means that an inner function always have access to the variables and parameters of its ....
How to create a table with date column and create records using PostgreSQL?
Sample Query: CREATE TABLE Claim ( Account_Number VARCHAR( 25 ) NOT NULL, Claim_Amount INTEGER NOT NUll, Claim_Id SERIAL PRIMARY KEY, Claim_Date Date NOT NULL ); To Create records: INSERT INTO ....
How to end Messaging Session from Salesforce Einstein Bot?
1. Create a Dialog or use the existing End Chat Dialog. 2. Use Rules and select End Chat in the Rule Action. Output: