Implementing Macros in Salesforce

1. Edit your Console App.

2. Add the Macro Browswer.

3. Go to your Console app.

4. Select Case tabs.

5. Open a case record.

6. Select Macros.

7. Click "Create Macros".

8. Create a new Macro.

If you are unable to select any instructions, check the below link

To run the Macros, Check the below link


1 comment:

  1. Do you have any experience working with the
    If yes then can you please share it on your blog