August 31, 2013

ADM 201 Salesforce Certification

The Salesforce.com Certified Administrator exam is intended for an individual who has experience performing as a Salesforce Administrator.
 
 

Syllabus:
Organizational Setup: 3%
User Setup: 7%
Security and Access: 13%
Standard and Custom Objects: 14%
Sales and Marketing Applications: 14%
Service and Support Applications: 13%
Activity Management and Collaboration: 3%
Data Management: 10%
Analytics—Reports and Dashboards: 10%
Workflow/Process Automation: 8%
Desktop and Mobile Administration: 3%
AppExchange: 2%

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