Usually this error happens when the workflow evaluation criteria is not "when a record is: created, and every time it’s edited".
ISCHANGED function is available only in:
1. Assignment rules
2. Validation rules
3. Field updates
4. Workflow rules if the evaluation criteria is set to Evaluate the rule when a record is: created, and every time it’s edited .
5. Formula criteria for executing actions in Process Builder.
6. This function returns FALSE when evaluating any field on a newly created record.
7. If a text field was previously blank, this function returns TRUE when it contains any value.
8. For number, percent, or currency fields, this function returns TRUE when:
a. The field was blank and now contains any value
b. The field was zero and now is blank
c. The field was zero and now contains any other value
ISCHANGED function is available only in:
1. Assignment rules
2. Validation rules
3. Field updates
4. Workflow rules if the evaluation criteria is set to Evaluate the rule when a record is: created, and every time it’s edited .
5. Formula criteria for executing actions in Process Builder.
6. This function returns FALSE when evaluating any field on a newly created record.
7. If a text field was previously blank, this function returns TRUE when it contains any value.
8. For number, percent, or currency fields, this function returns TRUE when:
a. The field was blank and now contains any value
b. The field was zero and now is blank
c. The field was zero and now contains any other value
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