Different types of Flows in Salesforce 1. Screen Flow: This can be launched from Quick Action. https://www.infallibletechie.com/2022/02/how-to-pass-record-id-to-flow-in.html 2. Scheduled Flow: Automatically runs in specified interval like daily, weekly, etc This ....
1. Go to User Interface in Salesforce Setup. 2. Enable the check box Enable "Set Audit Fields upon Record Creation" and "Update Records with Inactive Owners" User Permissions. 3. Create ....
Sample Formula for Easter Standard Timezone(GMT or UTC - 4): IF( HOUR(TIMEVALUE( CreatedDate - 4/24 ) ) < 12, "Morning", IF( HOUR(TIMEVALUE( CreatedDate - 4/24 )) < 16, "Afternoon", "Evening" ....
Use Description field to document Salesforce Flow Development. This will make easier for yourself and other developers, admins and architects when they look at it. Share the purpose of the ....
https://hostname/chat/rest/Visitor/Availability can used to find whether a Chat Button is available to receive new incoming Chat Requests in Salesforce. 1. Go to Chat Settings in Salesforce Setup. 2. Copy the ....
Sample Presence Decline Reasons: To report on Agents Decline Reasons, use the following steps. 1. Create a Custom Report Type on Agent Work object. 2. Create a Report using the ....
Follow the below steps to allow Agents to Decline Requests in Salesforce Omni-Channel. 1. Go to Presence Decline Reasons in Salesforce Setup. 2. Add Presence Decline Reasons. 3. Go to ....
SOQL can be used find the last data entry date on Standard and Custom object in Salesforce. Sample SOQL: SELECT Id, CreatedDate FROM Account WHERE CreatedDate = LAST_N_DAYS:5 ORDER BY ....
Sample Flow: Sample Einstein Bot: Output:
Salesforce Einstein BOT will display the API Name of the Variable whenever the value is null or blank. 1. Do a null check before displaying the variable to the customers. ....