Route Salesforce Messaging for In App and Web Sessions using Skills

3K views Jul 22, 2024
infallibletechie.com

In order to route Salesforce Messaging for In-App and Web Messaging Sessions via Skills, Omni-Channel Flow should be used. Blog Post: https://www.infallibletechie.com/2024/07/how-to-route-salesforce-messaging-for-in-app-and-web-sessions-using-skills.html

#Email & Messaging
  # Intelligent Personal Assistants
  # Internet Software
  # Text & Instant Messaging