invalid ServicePresenceStatus Id Salesforce Exception

infallibletechie.com

Exception:
Unable to process: invalid ServicePresenceStatus Id
Resolution:
Please use 15 digit Service Presence Id instead of the 18 digit Id.
Blog Post:
https://www.infallibletechie.com/2023/07/unable-to-process-invalid-servicepresencestatus-id-salesforce-exception.html

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