0:05
hello everyone in this video we are
0:08
going to see how we can make use of
0:14
files that can be used by agent force
0:24
step for the files to be uploaded is we
0:28
have to create Einstein data Library
0:30
I created an Einstein data library with
0:34
the name file library and then I have
0:39
files once this Einstein data
0:46
up we have to go to the studio builder
0:51
agent go to the data Library section and
0:56
then in select a library select the
1:00
Einstein data Library where the files
1:05
uploaded so this is also done now let's
1:11
out this is a sample uh content that is
1:15
part of the file in the asset FAQ I have
1:23
FAQs um in this video we are going to
1:25
see how Salesforce agent force agent is
1:28
going to read this information and
1:32
assist me so I'm going to
1:34
ask um a favor or help to change the
1:38
asset payment plan so let's see that so
1:41
this asset FAQ PDF is uploaded as part
1:49
to I'm going to ask I need
2:08
okay so let me put it the prompt like
2:10
this I need help to change the asset
2:15
plan let's see whether the agent force
2:18
agent is able to read the content and
2:28
me I may ble to get the same content
2:31
that is there in the file I didn't get
2:33
any additional information I have tons
2:36
of FAQs as part of this asset FAQ but
2:39
agent force agent read the file content
2:43
and then it was able to assist me from
2:46
the content of the file I have
2:48
advertisement FAQ we can add multiple
2:50
files here so it based on the
2:54
information what I shared it was able to
2:56
assist me with the content of the file
3:10
helpful thank you for watching
