Invoke Agentforce from Salesforce Messaging for In App and Web

2K views Oct 29, 2024

In the Omni-Channel Flow, we have to route the Messaging Session to Agentforce Service Agent to invoke Agentforce for the Salesforce Messaging for In-App and Web. Blog Post: https://www.infallibletechie.com/2024/10/invoke-agentforce-from-salesforce-messaging-for-in-app-and-web.html

#Internet Software
  # Online Communities
  # Text & Instant Messaging