When the Articles are detached from the Salesforce Chat Transcripts, the LinkedArticle Object/Entity records will be deleted. To detach Articles from the Salesforce Cases, we have to remove the relevant records from the CaseArticle Object/Entity. In the following Sample Flow: Sample Flow: Start Element Configuration: Fetch Chat Transcript: Fetch Case Articles: Case Articles Check: Delete … Continue reading How to detach articles detached from the Chat Transcript from the Case in Salesforce?