Invoke Agentforce from Salesforce Messaging for In App and W...
3K views · Oct 29, 2024 infallibletechie.com
In the Omni-Channel Flow, we have to route the Messaging Session to Agentforce Service Agent to invoke Agentforce for the Salesforce Messaging for In-App and Web. Blog Post: https://www.infallibletechie.com/2024/10/invoke-agentforce-from-salesforce-messaging-for-in-app-and-web.html
Salesforce Agentforce for Developers
1K views · Nov 6, 2024 infallibletechie.com
Install the Agentforce for Developers VS Code Extension to use Salesforce Agentforce for Developers. Blog Post: https://www.infallibletechie.com/2024/11/salesforce-agentforce-for-developers.html
Salesforce Agentforce Apex Agent Action
4K views · Nov 11, 2024 infallibletechie.com
@InvocableMethod annotation helps to invoke apex class and method from the Salesforce Agentforce Apex Action. @InvocableVariable annotation can be used to pass multiple parameters from the Salesforce Agent Action to the Apex Class. Blog Post: https://www.infallibletechie.com/2024/11/salesforce-agentforce-apex-agent-action.html
Opportunity Booking using Salesforce Agentforce
870 views · Nov 13, 2024 infallibletechie.com
We can handle Opportunity and Opportunity Product creations using the Salesforce Agentforce. In this Blog Post, I have used Apex Agent Action to handle the record creations. Blog Post: https://www.infallibletechie.com/2024/11/opportunity-booking-using-salesforce-agentforce.html
Opportunity Booking using Salesforce Agentforce
870 views · Nov 13, 2024 infallibletechie.com
We can handle Opportunity and Opportunity Product creations using the Salesforce Agentforce. In this Blog Post, I have used Apex Agent Action to handle the record creations. Blog Post: https://www.infallibletechie.com/2024/11/opportunity-booking-using-salesforce-agentforce.html
Invoke Salesforce Agentforce using REST API
2K views · Nov 18, 2024 infallibletechie.com
Using Salesforce Messaging for In-App and Web REST API, we can invoke Salesforce Agentforce using REST API. Blog Post: https://www.infallibletechie.com/2024/11/invoke-salesforce-agentforce-using-rest-api.html
Invoke Salesforce Agentforce using REST API
2K views · Nov 18, 2024 infallibletechie.com
Using Salesforce Messaging for In-App and Web REST API, we can invoke Salesforce Agentforce using REST API. Blog Post: https://www.infallibletechie.com/2024/11/invoke-salesforce-agentforce-using-rest-api.html
Handle Date data type in Salesforce Agentforce
4K views · Dec 2, 2024 infallibletechie.com
Blog Post: https://www.infallibletechie.com/2024/11/handle-date-data-type-in-salesforce-agentforce.html
Handle Date data type in Salesforce Agentforce
4K views · Dec 2, 2024 infallibletechie.com
Blog Post: https://www.infallibletechie.com/2024/11/handle-date-data-type-in-salesforce-agentforce.html
Context Variables in Salesforce Agentforce
1K views · Dec 3, 2024 infallibletechie.com
Blog Post: https://www.infallibletechie.com/2024/12/context-variables-in-salesforce-agentforce.html
Context Variables in Salesforce Agentforce
1K views · Dec 3, 2024 infallibletechie.com
Blog Post: https://www.infallibletechie.com/2024/12/context-variables-in-salesforce-agentforce.html
Transfer from Salesforce Agentforce to real Agents
1K views · Dec 7, 2024 infallibletechie.com
Blog Post: https://www.infallibletechie.com/2024/12/transfer-from-salesforce-agentforce-to-real-agents.html
Transfer from Salesforce Agentforce to real Agents
1K views · Dec 7, 2024 infallibletechie.com
Blog Post: https://www.infallibletechie.com/2024/12/transfer-from-salesforce-agentforce-to-real-agents.html
Options to Chat with Real Agent or Salesforce Agentforce
2K views · Dec 9, 2024 infallibletechie.com
Blog Post: https://www.infallibletechie.com/2024/12/options-to-chat-with-real-agent-or-salesforce-agentforce.html
Options to Chat with Real Agent or Salesforce Agentforce
2K views · Dec 9, 2024 infallibletechie.com
Blog Post: https://www.infallibletechie.com/2024/12/options-to-chat-with-real-agent-or-salesforce-agentforce.html
Pass Messaging Session from Agentforce to Flow Action
891 views · Jan 18, 2025 infallibletechie.com
Standard MessagingSession context variable can be used to pass Messaging Session from Agentforce to Flow Action. Blog Post: https://www.infallibletechie.com/2025/01/pass-messaging-session-from-agentforce-to-flow-action.html
Pass Messaging Session from Agentforce to Flow Action
891 views · Jan 18, 2025 infallibletechie.com
Standard MessagingSession context variable can be used to pass Messaging Session from Agentforce to Flow Action. Blog Post: https://www.infallibletechie.com/2025/01/pass-messaging-session-from-agentforce-to-flow-action.html
Salesforce Agentforce action Answer Questions With Knowledge
1K views · Jan 20, 2025 infallibletechie.com
Salesforce Agentforce action “Answer Questions With Knowledge” helps the AI Agent to answer and help customers for their inquiries. Blog Post: https://www.infallibletechie.com/2025/01/salesforce-agentforce-action-answer-questions-with-knowledge.html
Salesforce Agentforce action Answer Questions With Knowledge
1K views · Jan 20, 2025 infallibletechie.com
Salesforce Agentforce action “Answer Questions With Knowledge” helps the AI Agent to answer and help customers for their inquiries. Blog Post: https://www.infallibletechie.com/2025/01/salesforce-agentforce-action-answer-questions-with-knowledge.html
Lead capturing using Salesforce Agentforce
478 views · Jan 21, 2025 infallibletechie.com
We can make use of custom Flow Action to create or capture Lead record when using Salesforce Agentforce Agent. Blog Post: https://www.infallibletechie.com/2025/01/lead-capturing-using-salesforce-agentforce.html
Lead capturing using Salesforce Agentforce
478 views · Jan 21, 2025 infallibletechie.com
We can make use of custom Flow Action to create or capture Lead record when using Salesforce Agentforce Agent. Blog Post: https://www.infallibletechie.com/2025/01/lead-capturing-using-salesforce-agentforce.html
Salesforce Agentforce assist using Files Content
656 views · Jan 22, 2025 infallibletechie.com
In Salesforce Agentforce, we can use Einstein Data Library to upload files. "Answer Questions With Knowledge" standard action will make use of the content of the uploaded files to assist the customer. Blog Post: https://www.infallibletechie.com/2025/01/salesforce-agentforce-assist-using-files-content.html
Salesforce Agentforce assist using Files Content
656 views · Jan 22, 2025 infallibletechie.com
In Salesforce Agentforce, we can use Einstein Data Library to upload files. "Answer Questions With Knowledge" standard action will make use of the content of the uploaded files to assist the customer. Blog Post: https://www.infallibletechie.com/2025/01/salesforce-agentforce-assist-using-files-content.html
Invoke Salesforce Agentforce from Apex
3K views · Feb 7, 2025 infallibletechie.com
Invocable.Action.createCustomAction( 'generateAiAgentResponse', 'Agentforce Agent API Name' ) can be used to invoke Salesforce Agentforce Agent from Apex. Blog Post: https://www.infallibletechie.com/2025/02/invoke-salesforce-agentforce-from-apex.html
Invoke Salesforce Agentforce from Apex
3K views · Feb 7, 2025 infallibletechie.com
Invocable.Action.createCustomAction( 'generateAiAgentResponse', 'Agentforce Agent API Name' ) can be used to invoke Salesforce Agentforce Agent from Apex. Blog Post: https://www.infallibletechie.com/2025/02/invoke-salesforce-agentforce-from-apex.html
Invoke Salesforce Agentforce from Flow
1K views · Feb 10, 2025 infallibletechie.com
To invoke Salesforce Agentforce Agent from the Flow, we can use the Action Flow element and select the Agentforce Agent from AI Agent Actions. AI Agent Actions will show the available Agentforce Agents in your Salesforce org to invoke. Blog Post: https://www.infallibletechie.com/2025/02/invoke-salesforce-agentforce-from-flow.html
Invoke Salesforce Agentforce from Flow
1K views · Feb 10, 2025 infallibletechie.com
To invoke Salesforce Agentforce Agent from the Flow, we can use the Action Flow element and select the Agentforce Agent from AI Agent Actions. AI Agent Actions will show the available Agentforce Agents in your Salesforce org to invoke. Blog Post: https://www.infallibletechie.com/2025/02/invoke-salesforce-agentforce-from-flow.html
Display Image in Salesforce Agentforce
494 views · Feb 11, 2025 infallibletechie.com
We can display Images while using Salesforce Agentforce. Use the Output Rendering as Rich Text instead of the default option Text. Blog Post: https://www.infallibletechie.com/2025/02/display-image-in-salesforce-agentforce.html
Display Image in Salesforce Agentforce
494 views · Feb 11, 2025 infallibletechie.com
We can display Images while using Salesforce Agentforce. Use the Output Rendering as Rich Text instead of the default option Text. Blog Post: https://www.infallibletechie.com/2025/02/display-image-in-salesforce-agentforce.html
Salesforce Agentforce Agent in Slack
17K views · Feb 12, 2025 infallibletechie.com
Blog Post: https://www.infallibletechie.com/2025/02/salesforce-agentforce-agent-in-slack.html
Salesforce Agentforce Agent in Slack
17K views · Feb 12, 2025 infallibletechie.com
Blog Post: https://www.infallibletechie.com/2025/02/salesforce-agentforce-agent-in-slack.html
Salesforce Agentforce Agent in Slack
17K views · Feb 12, 2025 infallibletechie.com
Blog Post: https://www.infallibletechie.com/2025/02/salesforce-agentforce-agent-in-slack.html
Salesforce Service Appointment Scheduling using Agentforce
833 views · Feb 13, 2025 infallibletechie.com
We can make use of Flow to create Salesforce Service Appointments from the Agentforce Agent. Blog Post: https://www.infallibletechie.com/2025/02/salesforce-service-appointment-scheduling-using-agentforce.html
Salesforce Service Appointment Scheduling using Agentforce
833 views · Feb 13, 2025 infallibletechie.com
We can make use of Flow to create Salesforce Service Appointments from the Agentforce Agent. Blog Post: https://www.infallibletechie.com/2025/02/salesforce-service-appointment-scheduling-using-agentforce.html
Salesforce Agent API
7K views · Feb 17, 2025 infallibletechie.com
Salesforce Agent API can be used to invoke Salesforce Agentforce Agents using APIs. Blog Post: https://www.infallibletechie.com/2025/02/salesforce-agent-api.html
Salesforce Agent API
7K views · Feb 17, 2025 infallibletechie.com
Salesforce Agent API can be used to invoke Salesforce Agentforce Agents using APIs. Blog Post: https://www.infallibletechie.com/2025/02/salesforce-agent-api.html
Salesforce Agent API
7K views · Feb 17, 2025 infallibletechie.com
Salesforce Agent API can be used to invoke Salesforce Agentforce Agents using APIs. Blog Post: https://www.infallibletechie.com/2025/02/salesforce-agent-api.html
Salesforce Agent API from Lightning Web Component
4K views · Feb 24, 2025 infallibletechie.com
We can securely and seamlessly access the Salesforce Agent APIs from Lightning Web Component using Apex. Blog Post: https://www.infallibletechie.com/2025/02/salesforce-agent-api-from-lightning-web-component.html
Salesforce Agentforce Service Planner
272 views · Mar 13, 2025 infallibletechie.com
Salesforce Agentforce Service Planner Lightning Component is an assistive agent that helps service representatives to resolve the cases faster with real-time case summaries and step-by-step resolution guidance or suggestions. Blog Post: https://www.infallibletechie.com/2025/03/salesforce-agentforce-service-planner.html
Salesforce Custom Agent Actions using Apex REST
3K views · Mar 17, 2025 infallibletechie.com
We can create custom Agentforce Agent actions using the Apex Rest Resource apex classes. This helps in reusing the existing Apex Development for the Agentforce Agent implementation. Blog Post: https://www.infallibletechie.com/2025/03/salesforce-custom-agent-actions-using-apex-rest.html
Salesforce Agentforce Agent from Gmail
22K views · Apr 10, 2025 infallibletechie.com
Blog Post: https://www.infallibletechie.com/2025/04/salesforce-agentforce-agent-from-gmail.html
Salesforce Agentforce to Agent transfer Business Hours Check
9K views · Apr 10, 2025 infallibletechie.com
Blog Post: https://www.infallibletechie.com/2025/04/salesforce-agentforce-to-agent-transfer-business-hours-check.html
Salesforce Agentforce + Messaging for Web: A Technical Guide...
7K views · May 1, 2025 infallibletechie.com
Salesforce Agentforce Service Agent can be used for handling multi-language with Messaging for Web implementation. Blog Post: https://www.infallibletechie.com/2025/04/salesforce-agentforce-messaging-for-web-a-technical-guide-to-multi-language-customer-support.html
Case Creation Form in Salesforce Agentforce Agent
217 views · May 6, 2025 infallibletechie.com
Blog Post: https://www.infallibletechie.com/2025/05/case-creation-form-in-salesforce-agentforce-agent.html
Activate or Deactivate Salesforce Agentforce Agent using RES...
1K views · May 9, 2025 infallibletechie.com
Managing your Salesforce agents just got a whole lot easier. Whether you're scaling operations or temporarily pausing access, you can now activate or deactivate Agentforce Agents seamlessly using a RESTful API call. No more navigating complex UI steps — just one powerful POST request is all it takes! POST request to the following endpoint can be used to enable or disable the Salesforce Agentforce Agent using REST API. Blog Post: https://www.infallibletechie.com/2025/05/activate-or-deactivate-salesforce-agentforce-agent-using-rest-api.html
Transferring Pre Chat Data to Your Salesforce Agents
237 views · May 15, 2025 infallibletechie.com
We can pass Pre-Chat information to Salesforce Agentforce Agents. In order to do so, update the Messaging Session record with the Pre-Chat information. In the Agentforce Agent, use the Messaging Session Context Variable to refer it. Blog Post: https://www.infallibletechie.com/2025/05/transferring-pre-chat-data-to-salesforce-agentforce-agent.html
Guide to Quickly Building Agentforce Agents in VS Code
803 views · May 29, 2025 infallibletechie.com
Agentforce DX VS Code extension help us to quickly create, test and also preview Agentforce Agents from the IDE. Blog Post: https://www.infallibletechie.com/2025/05/guide-to-quickly-building-agentforce-agents-in-vs-code.html