Automatically Launch Salesforce Messaging for Web Chat in Experience Cloud on Page Load

43 views Jun 9, 2025

Salesforce provides a handy Javascript API for interacting with the embedded messaging service. The key function we'll use is embeddedservice_bootstrap.utilAPI.launchChat(). As the name suggests, this function programmatically opens the chat window. Blog Post: https://www.infallibletechie.com/2025/06/automatically-launch-salesforce-messaging-for-web-chat-in-experience-cloud-on-page-load.html


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#Business Services
#Customer Relationship Management (CRM)
#Web Services