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Detect Page Load for Salesforce Messaging for Web
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May 1, 2025
onEmbeddedMessagingConversationOpened event can be listened to detect or check whether page occurred for the Salesforce Messaging for Web. Blog Post: https://www.infallibletechie.com/2025/04/detect-page-load-for-salesforce-messaging-for-web.html
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0:04
hello everyone in this video we are
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going to see how to detect page load for
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sales for Salesforce messaging for web
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implementation if you are making use of
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Salesforce messaging for web feature in
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your site and then if you wanted to
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detect whether the page got loaded or
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whether the users navigated from one
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page to another then we can track that
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with the help of on embedded messaging
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conversation opened event
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this on embedded messaging conversation
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opened event will be triggered or
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invoked whenever the users loads the
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page or whenever they navigate from one
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page to another
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page i am making use of window addevent
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listener for this on embedded messaging
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conversation opened event i have added
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console.log statements just for this
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demo you can make use of this code as a
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reference and then you should be able to
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achieve your use case where you wanted
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to track or detect page navigation or
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page load in Salesforce messaging for
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web
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feature you should add this code snippet
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along with the embedded service
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deployment code snippet which we get it
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from the Salesforce setup
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i have added Salesforce
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article using which you will be able to
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get more information about this
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particular event and also the other
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events that are available
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uh for Salesforce for
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messaging for web events so if you
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wanted to explore other events that is
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available for uh Salesforce for
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Salesforce messaging for web then you
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can make use of this
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article let's look at a demo
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this is a
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page it is ending with MAW the path is
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MAW if I click this open new page then
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it navigates to another page m A W new
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page so let me start the messaging
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session
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so
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here I'm going to say
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test so when I navigate to another
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page I'm able to see start conversation
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opened and this is the page here i'm
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going to say demo
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if I navigate back then the page reloads
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or loads again so I should see it is
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loading from this particular page
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location if I open this one then it
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navigates to this page and it
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loads if I go back it is loading from
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this
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particular page so you should be able to
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make use
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of on embedded messaging conversation
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opened event to listen to the page loads
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and then you should be able to track it
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this is the code which is used in my uh
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first initial page
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so this is where I have added this uh
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code snippet for
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uh event listener same code is used here
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the only change is I'm not using this
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anchor
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tag please check the video description
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in the video description I have given my
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blog post from the blog post you should
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be able to get the sample code which is
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referenced in this video and also a
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screenshot where I have given how to and
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where to add this code snippet along
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with your Salesforce embedded service
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deployment code snippet from the
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Salesforce
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setup as I said earlier you can also
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make use of this Salesforce article for
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all additional events that are available
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in Salesforce messaging for web feature
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i hope it was
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helpful thank you for watching
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