Populate Customer entered values from Amazon Connect in Salesforce

6K views Mar 1, 2023
infallibletechie.com

Store customer input from Amazon Connect can be used to get the customer input and Set contact attributes can be used to populate or pass or store the customer entered values in Salesforce Voice Call Object record. Blog Post: https://www.infallibletechie.com/2023/02/populate-customer-entered-values-from-amazon-connect-in-salesforce-voice-call-object.html

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