Create Case via Salesforce Enhanced SMS Channel

Name: Create Case via Salesforce Enhanced SMS Channel
Uploaded: 2025-01-31T18:48:59+00:00
Duration: 7 min 5 s
Description: Salesforce Einstein BOT can be used to create Case only when Agents are unavailable. Blog Post: https://www.infallibletechie.com/2025/01/create-case-via-salesforce-enhanced-sms-channel.html

infallibletechie.com

Salesforce Einstein BOT can be used to create Case only when Agents are unavailable.
Blog Post:
https://www.infallibletechie.com/2025/01/create-case-via-salesforce-enhanced-sms-channel.html

#Email & Messaging

# Helpdesk & Customer Support Systems

# Intelligent Personal Assistants

# Internet Software

# Software

# Text & Instant Messaging