Lightning web components dispatch standard DOM events. Components can also create and dispatch custom events. Use events to communicate up the component containment hierarchy. For example, a child component, c-todo-item, ....
For Omni-Channel Case Routing using Queues in Salesforce, use the below steps. 1. Enable Omni-Channel.2. Go to Service Channels in Setup. Create Service Channel for standard Case Object.3. Go to Routing ....
Live Message Session reuse time (seconds)The time between when a LiveMessage session is ended and a new message is received that an LiveMessage session should be reused. The Auto-Response Message, ....
Sample code: HTML: <template> <div class="slds-box slds-theme--default"> <lightning-button-menu alternative-text="Show menu" variant="border-filled" onselect={handleOnselect} label="Actions"> <lightning-menu-item value="Account" label="Create Account"></lightning-menu-item> <lightning-menu-item value="Contact" label="Create Contact"></lightning-menu-item> <lightning-menu-item value="Lead" label="Create Lead"></lightning-menu-item> <lightning-menu-item value="Opportunity" label="Create Opportunity"></lightning-menu-item> </lightning-button-menu> ....
Sample Code:Map < String, Schema.SObjectType > gd = Schema.getGlobalDescribe();for ( String objectName : gd.keySet() ) { Schema.SObjectType result = gd.get( objectName ); if ( result.getDescribe().isCustomSetting() ) { String ....
Organization-Wide Email Addresses Email Template Email Alert Schedule-Triggered Flow Output:
lightning:conversationChatEnded Event is triggered when an active chat ends. For the below component to work, 1. Add it to the Chat Transcript Lightning Record Page. 2. When the Chat is ....
Syntax:NOT {Step No}Example:NOT 1Sample:
If you choose Routing Configurations Unit Capacity as 1 and Presence Configurations Capacity as 5, each agent will be able to handle 5 chats at a time. Presence Configurations allows ....