How to add screen pop in Salesforce Omni-Channel Flow?
3K views · Apr 8, 2022
Screen Pop in Salesforce Omni-Channel Flow helps to open additional records when the records are routed via Omni-Channel widget.
Salesforce Simple Flow Orchestration
273 views · Mar 29, 2022
Salesforce Flow Orchestration makes complex business processes to complete step by step. No coding is required.
Check failed Scheduled Flows Jobs in Salesforce
2K views · Mar 16, 2022
Troubleshooting or debugging failed Scheduled Jobs is crucial in Salesforce Development practices.
Pass Record Id to Flow in Salesforce
5K views · Mar 16, 2022
recordId variable should be created in Flow to Pass Record Id to Flow in Salesforce. The variable name is case sensitive.
Route Cases directly to an agent in Salesforce Omni-Channel
8K views · May 3, 2022
Omni-Flow can be used to route Cases directly to an agent to Omni-Channel in Salesforce without coding
Custom Messaging Session Transfer in Salesforce
15K views · May 9, 2022
For implementation steps for Custom Messaging Session Transfer in Salesforce and idea link for standard feature, check the following link: https://www.infallibletechie.com/2022/05/custom-messaging-session-transfer-in.html
How to update the Case Owner to Chat agent when the Chat is accepted using Record Triggered Flow in
756 views · May 12, 2022
We can use a Record-Trigger Flow on the AgentWork entity to update the Case Owner to Chat agent when the Chat is accepted in Salesforce.
Find count or number of records in Record Collection Variable in Salesforce Flow
6K views · Sep 16, 2022
Equals Count operator can be used to find the count or number of records in Record Collection Variable in Salesforce Flow. Blog Post: https://www.infallibletechie.com/2022/01/how-to-find-count-or-number-of-records.html
Navigate to a Visualforce page when the Salesforce Flow is Finished
2K views · Sep 24, 2022
We can use Lightning Out App and Visualforce page to navigate to a Visualforce page when the Salesforce Flow is Finished or Completed. Blog Post: https://www.infallibletechie.com/2022/09/how-to-navigate-to-a-visualforce-page-when-the-salesforce-flow-is-f
Fetch Salesforce Picklist Field Values in Flows
5K views · Oct 15, 2022
Blog Post: https://www.infallibletechie.com/2022/10/how-to-fetch-salesforce-picklist-field-values-in-flows.html
Create Case in Salesforce based on Survey Rating
6K views · Oct 18, 2022
Blog Post: https://www.infallibletechie.com/2022/10/create-case-in-salesforce-when-the-survey-rating-is-less-than-or-equal-to-3.html
Invoke Salesforce Flow using Apex
8K views · Oct 24, 2022
Blog Post: https://www.infallibletechie.com/2022/10/how-to-call-salesforce-flow-using-apex.html
Salesforce Flow to create Swarm Request using Slack for Service
1K views · Oct 25, 2022
Blog Post: https://www.infallibletechie.com/2022/10/sample-salesforce-flow-to-create-swarm-request-using-slack-for-service.html
Invoke Salesforce Screen Flow from Standard New button
3K views · Dec 5, 2022
Blog Post: https://www.infallibletechie.com/2022/10/how-to-call-salesforce-screen-flow-from-standard-new-button.html
Adding a hyperlink to a Chatter post using Flow Post to Chatter action
832 views · Dec 9, 2022
Blog Post: https://www.infallibletechie.com/2022/10/how-to-add-a-hyperlink-to-a-chatter-post-using-flow-post-to-chatter-core-action.html
Salesforce BOT to show Picklist Field Values Dynamically
9K views · Dec 16, 2022
Blog Post: https://www.infallibletechie.com/2022/10/salesforce-bot-to-show-picklist-field-values-dynamically.html
Fetch Salesforce Custom Picklist Field Values in Flows
1K views · Dec 21, 2022
Blog Post: https://www.infallibletechie.com/2022/10/how-to-fetch-salesforce-custom-picklist-field-values-in-flows.html
Embed Salesforce Flow in Lightning Web Component
5K views · Dec 26, 2022
Blog Post: https://www.infallibletechie.com/2022/12/embed-salesforce-flow-in-lightning-web-component.html
Drop Additional Skills Time Out seconds in Salesforce Omni Flow
771 views · Jan 27, 2023
To use Drop Additional Skills Time-Out (seconds) in Salesforce Omni-Flow, make use of "Add Skill Requirements" core action in the Omni-Flow. Blog Post: https://www.infallibletechie.com/2023/01/drop-additional-skills-time-out-seconds-in-salesforce-omni-fl
Display Salesforce Visualforce rendered as PDF in Flow
2K views · Jan 30, 2023
In order to display Salesforce Visualforce rendered as PDF in a Flow, use iFrame tag in the Lightning Web Component and add the LWC in Flow Screen Element. Blog Post: https://www.infallibletechie.com/2023/01/how-to-display-salesforce-visualforce-rendered
Sample Salesforce External Service
6K views · Feb 3, 2023
External Services can be invoked from Flows. Blog Post: https://www.infallibletechie.com/2023/02/sample-salesforce-external-service.html
Unable to select Queues in Salesforce Omni Channel Flow
1K views · Feb 16, 2023
We won't be able to choose or select Queues in the Salesforce Omni-Channel Flow 1. If the Queue is not configured to a Routing Configuration. 2. If the Queue's Routing Configuration uses "Use with Skills-Based Routing Rules". Blog Post: https://www.infal
Route Salesforce Chats to BOT when agents are Offline
14K views · Feb 20, 2023
We can route Salesforce Chats to BOT when agents are Offline or Unavailable and route to the queue when agents are available using Omni-Channel Flow. Blog Post: https://www.infallibletechie.com/2023/02/route-salesforce-chats-to-bot-when-agents-are-offlin
Display a Flow screen with 2 columns in Salesforce
548 views · Apr 1, 2023
Section element in the Salesforce Flow can be used to arrange or display fields with two columns layout. Blog Post: https://www.infallibletechie.com/2019/08/how-to-display-flow-screen-in-2-columns.html
Debug Logs for Salesforce Email to Case Omni Channel Flow
2K views · Apr 6, 2023
To setup Debug Logs for Salesforce Email-to-Case Omni-Channel Flow, check the "Automated Case User" in Support Settings in Salesforce Setup. Set the Debug logs for the "Automated Case User" The user defined as the "Automated Case User" should have "Run F