Salesforce Agentforce
'Video thumbnail for Invoke Agentforce from Salesforce Messaging for In App and Web'
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3:58
Invoke Agentforce from Salesforce Messaging for In App and W...
Invoke Agentforce from Salesforce Messaging for In App and Web

2K views · Oct 29, 2024 infallibletechie.com

In the Omni-Channel Flow, we have to route the Messaging Session to Agentforce Service Agent to invoke Agentforce for the Salesforce Messaging for In-App and Web. Blog Post: https://www.infallibletechie.com/2024/10/invoke-agentforce-from-salesforce-messaging-for-in-app-and-web.html

'Video thumbnail for Salesforce Agentforce for Developers'
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3:20
Salesforce Agentforce for Developers
Salesforce Agentforce for Developers

836 views · Nov 6, 2024 infallibletechie.com

Install the Agentforce for Developers VS Code Extension to use Salesforce Agentforce for Developers. Blog Post: https://www.infallibletechie.com/2024/11/salesforce-agentforce-for-developers.html

'Video thumbnail for Salesforce Agentforce Apex Agent Action'
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6:10
Salesforce Agentforce Apex Agent Action
Salesforce Agentforce Apex Agent Action

4K views · Nov 11, 2024 infallibletechie.com

@InvocableMethod annotation helps to invoke apex class and method from the Salesforce Agentforce Apex Action. @InvocableVariable annotation can be used to pass multiple parameters from the Salesforce Agent Action to the Apex Class. Blog Post: https://www.infallibletechie.com/2024/11/salesforce-agentforce-apex-agent-action.html

'Video thumbnail for Opportunity Booking using Salesforce Agentforce'
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6:32
Opportunity Booking using Salesforce Agentforce
Opportunity Booking using Salesforce Agentforce

803 views · Nov 13, 2024 infallibletechie.com

We can handle Opportunity and Opportunity Product creations using the Salesforce Agentforce. In this Blog Post, I have used Apex Agent Action to handle the record creations. Blog Post: https://www.infallibletechie.com/2024/11/opportunity-booking-using-salesforce-agentforce.html

'Video thumbnail for Opportunity Booking using Salesforce Agentforce'
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6:32
Opportunity Booking using Salesforce Agentforce
Opportunity Booking using Salesforce Agentforce

803 views · Nov 13, 2024 infallibletechie.com

We can handle Opportunity and Opportunity Product creations using the Salesforce Agentforce. In this Blog Post, I have used Apex Agent Action to handle the record creations. Blog Post: https://www.infallibletechie.com/2024/11/opportunity-booking-using-salesforce-agentforce.html

'Video thumbnail for Invoke Salesforce Agentforce using REST API'
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7:29
Invoke Salesforce Agentforce using REST API
Invoke Salesforce Agentforce using REST API

2K views · Nov 18, 2024 infallibletechie.com

Using Salesforce Messaging for In-App and Web REST API, we can invoke Salesforce Agentforce using REST API. Blog Post: https://www.infallibletechie.com/2024/11/invoke-salesforce-agentforce-using-rest-api.html

'Video thumbnail for Invoke Salesforce Agentforce using REST API'
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7:29
Invoke Salesforce Agentforce using REST API
Invoke Salesforce Agentforce using REST API

2K views · Nov 18, 2024 infallibletechie.com

Using Salesforce Messaging for In-App and Web REST API, we can invoke Salesforce Agentforce using REST API. Blog Post: https://www.infallibletechie.com/2024/11/invoke-salesforce-agentforce-using-rest-api.html

'Video thumbnail for Handle Date data type in Salesforce Agentforce'
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5:58
Handle Date data type in Salesforce Agentforce
Handle Date data type in Salesforce Agentforce

4K views · Dec 2, 2024 infallibletechie.com

Blog Post: https://www.infallibletechie.com/2024/11/handle-date-data-type-in-salesforce-agentforce.html

'Video thumbnail for Handle Date data type in Salesforce Agentforce'
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5:58
Handle Date data type in Salesforce Agentforce
Handle Date data type in Salesforce Agentforce

4K views · Dec 2, 2024 infallibletechie.com

Blog Post: https://www.infallibletechie.com/2024/11/handle-date-data-type-in-salesforce-agentforce.html

'Video thumbnail for Context Variables in Salesforce Agentforce'
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8:59
Context Variables in Salesforce Agentforce
Context Variables in Salesforce Agentforce

935 views · Dec 3, 2024 infallibletechie.com

Blog Post: https://www.infallibletechie.com/2024/12/context-variables-in-salesforce-agentforce.html

'Video thumbnail for Context Variables in Salesforce Agentforce'
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8:59
Context Variables in Salesforce Agentforce
Context Variables in Salesforce Agentforce

935 views · Dec 3, 2024 infallibletechie.com

Blog Post: https://www.infallibletechie.com/2024/12/context-variables-in-salesforce-agentforce.html

'Video thumbnail for Transfer from Salesforce Agentforce to real Agents'
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3:56
Transfer from Salesforce Agentforce to real Agents
Transfer from Salesforce Agentforce to real Agents

1K views · Dec 7, 2024 infallibletechie.com

Blog Post: https://www.infallibletechie.com/2024/12/transfer-from-salesforce-agentforce-to-real-agents.html

'Video thumbnail for Transfer from Salesforce Agentforce to real Agents'
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3:56
Transfer from Salesforce Agentforce to real Agents
Transfer from Salesforce Agentforce to real Agents

1K views · Dec 7, 2024 infallibletechie.com

Blog Post: https://www.infallibletechie.com/2024/12/transfer-from-salesforce-agentforce-to-real-agents.html

'Video thumbnail for Options to Chat with Real Agent or Salesforce Agentforce'
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5:57
Options to Chat with Real Agent or Salesforce Agentforce
Options to Chat with Real Agent or Salesforce Agentforce

2K views · Dec 9, 2024 infallibletechie.com

Blog Post: https://www.infallibletechie.com/2024/12/options-to-chat-with-real-agent-or-salesforce-agentforce.html

'Video thumbnail for Options to Chat with Real Agent or Salesforce Agentforce'
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5:57
Options to Chat with Real Agent or Salesforce Agentforce
Options to Chat with Real Agent or Salesforce Agentforce

2K views · Dec 9, 2024 infallibletechie.com

Blog Post: https://www.infallibletechie.com/2024/12/options-to-chat-with-real-agent-or-salesforce-agentforce.html

'Video thumbnail for Pass Messaging Session from Agentforce to Flow Action'
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8:08
Pass Messaging Session from Agentforce to Flow Action
Pass Messaging Session from Agentforce to Flow Action

821 views · Jan 18, 2025 infallibletechie.com

Standard MessagingSession context variable can be used to pass Messaging Session from Agentforce to Flow Action. Blog Post: https://www.infallibletechie.com/2025/01/pass-messaging-session-from-agentforce-to-flow-action.html

'Video thumbnail for Pass Messaging Session from Agentforce to Flow Action'
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8:08
Pass Messaging Session from Agentforce to Flow Action
Pass Messaging Session from Agentforce to Flow Action

821 views · Jan 18, 2025 infallibletechie.com

Standard MessagingSession context variable can be used to pass Messaging Session from Agentforce to Flow Action. Blog Post: https://www.infallibletechie.com/2025/01/pass-messaging-session-from-agentforce-to-flow-action.html

'Video thumbnail for Salesforce Agentforce action Answer Questions With Knowledge'
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8:57
Salesforce Agentforce action Answer Questions With Knowledge
Salesforce Agentforce action Answer Questions With Knowledge

942 views · Jan 20, 2025 infallibletechie.com

Salesforce Agentforce action “Answer Questions With Knowledge” helps the AI Agent to answer and help customers for their inquiries. Blog Post: https://www.infallibletechie.com/2025/01/salesforce-agentforce-action-answer-questions-with-knowledge.html

'Video thumbnail for Salesforce Agentforce action Answer Questions With Knowledge'
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8:57
Salesforce Agentforce action Answer Questions With Knowledge
Salesforce Agentforce action Answer Questions With Knowledge

942 views · Jan 20, 2025 infallibletechie.com

Salesforce Agentforce action “Answer Questions With Knowledge” helps the AI Agent to answer and help customers for their inquiries. Blog Post: https://www.infallibletechie.com/2025/01/salesforce-agentforce-action-answer-questions-with-knowledge.html

'Video thumbnail for Lead capturing using Salesforce Agentforce'
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10:01
Lead capturing using Salesforce Agentforce
Lead capturing using Salesforce Agentforce

419 views · Jan 21, 2025 infallibletechie.com

We can make use of custom Flow Action to create or capture Lead record when using Salesforce Agentforce Agent. Blog Post: https://www.infallibletechie.com/2025/01/lead-capturing-using-salesforce-agentforce.html

'Video thumbnail for Lead capturing using Salesforce Agentforce'
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10:01
Lead capturing using Salesforce Agentforce
Lead capturing using Salesforce Agentforce

419 views · Jan 21, 2025 infallibletechie.com

We can make use of custom Flow Action to create or capture Lead record when using Salesforce Agentforce Agent. Blog Post: https://www.infallibletechie.com/2025/01/lead-capturing-using-salesforce-agentforce.html

'Video thumbnail for Salesforce Agentforce assist using Files Content'
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3:24
Salesforce Agentforce assist using Files Content
Salesforce Agentforce assist using Files Content

558 views · Jan 22, 2025 infallibletechie.com

In Salesforce Agentforce, we can use Einstein Data Library to upload files. "Answer Questions With Knowledge" standard action will make use of the content of the uploaded files to assist the customer. Blog Post: https://www.infallibletechie.com/2025/01/salesforce-agentforce-assist-using-files-content.html

'Video thumbnail for Salesforce Agentforce assist using Files Content'
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3:24
Salesforce Agentforce assist using Files Content
Salesforce Agentforce assist using Files Content

558 views · Jan 22, 2025 infallibletechie.com

In Salesforce Agentforce, we can use Einstein Data Library to upload files. "Answer Questions With Knowledge" standard action will make use of the content of the uploaded files to assist the customer. Blog Post: https://www.infallibletechie.com/2025/01/salesforce-agentforce-assist-using-files-content.html

'Video thumbnail for Invoke Salesforce Agentforce from Apex'
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4:35
Invoke Salesforce Agentforce from Apex
Invoke Salesforce Agentforce from Apex

3K views · Feb 7, 2025 infallibletechie.com

Invocable.Action.createCustomAction( 'generateAiAgentResponse', 'Agentforce Agent API Name' ) can be used to invoke Salesforce Agentforce Agent from Apex. Blog Post: https://www.infallibletechie.com/2025/02/invoke-salesforce-agentforce-from-apex.html

'Video thumbnail for Invoke Salesforce Agentforce from Apex'
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4:35
Invoke Salesforce Agentforce from Apex
Invoke Salesforce Agentforce from Apex

3K views · Feb 7, 2025 infallibletechie.com

Invocable.Action.createCustomAction( 'generateAiAgentResponse', 'Agentforce Agent API Name' ) can be used to invoke Salesforce Agentforce Agent from Apex. Blog Post: https://www.infallibletechie.com/2025/02/invoke-salesforce-agentforce-from-apex.html

'Video thumbnail for Invoke Salesforce Agentforce from Flow'
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2:47
Invoke Salesforce Agentforce from Flow
Invoke Salesforce Agentforce from Flow

1K views · Feb 10, 2025 infallibletechie.com

To invoke Salesforce Agentforce Agent from the Flow, we can use the Action Flow element and select the Agentforce Agent from AI Agent Actions. AI Agent Actions will show the available Agentforce Agents in your Salesforce org to invoke. Blog Post: https://www.infallibletechie.com/2025/02/invoke-salesforce-agentforce-from-flow.html

'Video thumbnail for Invoke Salesforce Agentforce from Flow'
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2:47
Invoke Salesforce Agentforce from Flow
Invoke Salesforce Agentforce from Flow

1K views · Feb 10, 2025 infallibletechie.com

To invoke Salesforce Agentforce Agent from the Flow, we can use the Action Flow element and select the Agentforce Agent from AI Agent Actions. AI Agent Actions will show the available Agentforce Agents in your Salesforce org to invoke. Blog Post: https://www.infallibletechie.com/2025/02/invoke-salesforce-agentforce-from-flow.html

'Video thumbnail for Display Image in Salesforce Agentforce'
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5:54
Display Image in Salesforce Agentforce
Display Image in Salesforce Agentforce

393 views · Feb 11, 2025 infallibletechie.com

We can display Images while using Salesforce Agentforce. Use the Output Rendering as Rich Text instead of the default option Text. Blog Post: https://www.infallibletechie.com/2025/02/display-image-in-salesforce-agentforce.html

'Video thumbnail for Display Image in Salesforce Agentforce'
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5:54
Display Image in Salesforce Agentforce
Display Image in Salesforce Agentforce

393 views · Feb 11, 2025 infallibletechie.com

We can display Images while using Salesforce Agentforce. Use the Output Rendering as Rich Text instead of the default option Text. Blog Post: https://www.infallibletechie.com/2025/02/display-image-in-salesforce-agentforce.html

'Video thumbnail for Salesforce Agentforce Agent in Slack'
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6:35
Salesforce Agentforce Agent in Slack
Salesforce Agentforce Agent in Slack

14K views · Feb 12, 2025 infallibletechie.com

Blog Post: https://www.infallibletechie.com/2025/02/salesforce-agentforce-agent-in-slack.html

'Video thumbnail for Salesforce Agentforce Agent in Slack'
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6:35
Salesforce Agentforce Agent in Slack
Salesforce Agentforce Agent in Slack

14K views · Feb 12, 2025 infallibletechie.com

Blog Post: https://www.infallibletechie.com/2025/02/salesforce-agentforce-agent-in-slack.html

'Video thumbnail for Salesforce Agentforce Agent in Slack'
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6:35
Salesforce Agentforce Agent in Slack
Salesforce Agentforce Agent in Slack

14K views · Feb 12, 2025 infallibletechie.com

Blog Post: https://www.infallibletechie.com/2025/02/salesforce-agentforce-agent-in-slack.html

'Video thumbnail for Salesforce Service Appointment Scheduling using Agentforce'
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7:38
Salesforce Service Appointment Scheduling using Agentforce
Salesforce Service Appointment Scheduling using Agentforce

792 views · Feb 13, 2025 infallibletechie.com

We can make use of Flow to create Salesforce Service Appointments from the Agentforce Agent. Blog Post: https://www.infallibletechie.com/2025/02/salesforce-service-appointment-scheduling-using-agentforce.html

'Video thumbnail for Salesforce Service Appointment Scheduling using Agentforce'
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7:38
Salesforce Service Appointment Scheduling using Agentforce
Salesforce Service Appointment Scheduling using Agentforce

792 views · Feb 13, 2025 infallibletechie.com

We can make use of Flow to create Salesforce Service Appointments from the Agentforce Agent. Blog Post: https://www.infallibletechie.com/2025/02/salesforce-service-appointment-scheduling-using-agentforce.html

'Video thumbnail for Salesforce Agent API'
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12:27
Salesforce Agent API
Salesforce Agent API

6K views · Feb 17, 2025 infallibletechie.com

Salesforce Agent API can be used to invoke Salesforce Agentforce Agents using APIs. Blog Post: https://www.infallibletechie.com/2025/02/salesforce-agent-api.html

'Video thumbnail for Salesforce Agent API'
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12:27
Salesforce Agent API
Salesforce Agent API

6K views · Feb 17, 2025 infallibletechie.com

Salesforce Agent API can be used to invoke Salesforce Agentforce Agents using APIs. Blog Post: https://www.infallibletechie.com/2025/02/salesforce-agent-api.html

'Video thumbnail for Salesforce Agent API'
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12:27
Salesforce Agent API
Salesforce Agent API

6K views · Feb 17, 2025 infallibletechie.com

Salesforce Agent API can be used to invoke Salesforce Agentforce Agents using APIs. Blog Post: https://www.infallibletechie.com/2025/02/salesforce-agent-api.html

'Video thumbnail for Salesforce Agent API from Lightning Web Component'
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8:48
Salesforce Agent API from Lightning Web Component
Salesforce Agent API from Lightning Web Component

2K views · Feb 24, 2025 infallibletechie.com

We can securely and seamlessly access the Salesforce Agent APIs from Lightning Web Component using Apex. Blog Post: https://www.infallibletechie.com/2025/02/salesforce-agent-api-from-lightning-web-component.html

'Video thumbnail for Salesforce Agentforce Service Planner'
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13:45
Salesforce Agentforce Service Planner
Salesforce Agentforce Service Planner

244 views · Mar 13, 2025 infallibletechie.com

Salesforce Agentforce Service Planner Lightning Component is an assistive agent that helps service representatives to resolve the cases faster with real-time case summaries and step-by-step resolution guidance or suggestions. Blog Post: https://www.infallibletechie.com/2025/03/salesforce-agentforce-service-planner.html

'Video thumbnail for Salesforce Custom Agent Actions using Apex REST'
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12:20
Salesforce Custom Agent Actions using Apex REST
Salesforce Custom Agent Actions using Apex REST

3K views · Mar 17, 2025 infallibletechie.com

We can create custom Agentforce Agent actions using the Apex Rest Resource apex classes. This helps in reusing the existing Apex Development for the Agentforce Agent implementation. Blog Post: https://www.infallibletechie.com/2025/03/salesforce-custom-agent-actions-using-apex-rest.html

'Video thumbnail for Salesforce Agentforce Agent from Gmail'
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4:02
Salesforce Agentforce Agent from Gmail
Salesforce Agentforce Agent from Gmail

12K views · Apr 10, 2025 infallibletechie.com

Blog Post: https://www.infallibletechie.com/2025/04/salesforce-agentforce-agent-from-gmail.html

'Video thumbnail for Salesforce Agentforce to Agent transfer Business Hours Check'
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7:30
Salesforce Agentforce to Agent transfer Business Hours Check
Salesforce Agentforce to Agent transfer Business Hours Check

8K views · Apr 10, 2025 infallibletechie.com

Blog Post: https://www.infallibletechie.com/2025/04/salesforce-agentforce-to-agent-transfer-business-hours-check.html