Greet using agent detail in Salesforce Messaging for In App and Web Session

2K views Aug 12, 2024

We can merge fields in the Salesforce Messaging Component to greet using the agent’s name in Salesforce Messaging for In-App and Web Session. Blog Post: https://www.infallibletechie.com/2024/08/greet-using-agent-detail-in-salesforce-messaging-for-in-app-and-web-session.html

#Email & Messaging
  # Intelligent Personal Assistants
  # Internet Software
  # Software
  # Text & Instant Messaging
  # Voice & Video Chat