Salesforce Messaging for Web API Retrieve Conversation Transcript

The Salesforce Messaging for Web REST API offers an endpoint that allows us to export or download the conversation transcript. To do so, you need to provide the Conversation ID and include the Authorization header with the Bearer followed by the access token. This is necessary for a successful GET request to retrieve the Conversation Transcript. Blog Post: https://www.infallibletechie.com/2025/02/salesforce-retrieve-conversation-transcript-messaging-for-web-api.html