Route Salesforce Messaging for In App and Web Sessions using Skills
3K views
Jul 22, 2024
In order to route Salesforce Messaging for In-App and Web Messaging Sessions via Skills, Omni-Channel Flow should be used. Blog Post: https://www.infallibletechie.com/2024/07/how-to-route-salesforce-messaging-for-in-app-and-web-sessions-using-skills.html
#Email & Messaging
# Intelligent Personal Assistants
# Internet Software
# Text & Instant Messaging