
Invoke Agentforce from Salesforce Messaging for In App and W...
2K views · Oct 29, 2024 infallibletechie.com
In the Omni-Channel Flow, we have to route the Messaging Session to Agentforce Service Agent to invoke Agentforce for the Salesforce Messaging for In-App and Web. Blog Post: https://www.infallibletechie.com/2024/10/invoke-agentforce-from-salesforce-messaging-for-in-app-and-web.html

Salesforce Agentforce for Developers
836 views · Nov 6, 2024 infallibletechie.com
Install the Agentforce for Developers VS Code Extension to use Salesforce Agentforce for Developers. Blog Post: https://www.infallibletechie.com/2024/11/salesforce-agentforce-for-developers.html

Salesforce Agentforce Apex Agent Action
4K views · Nov 11, 2024 infallibletechie.com
@InvocableMethod annotation helps to invoke apex class and method from the Salesforce Agentforce Apex Action. @InvocableVariable annotation can be used to pass multiple parameters from the Salesforce Agent Action to the Apex Class. Blog Post: https://www.infallibletechie.com/2024/11/salesforce-agentforce-apex-agent-action.html

Opportunity Booking using Salesforce Agentforce
803 views · Nov 13, 2024 infallibletechie.com
We can handle Opportunity and Opportunity Product creations using the Salesforce Agentforce. In this Blog Post, I have used Apex Agent Action to handle the record creations. Blog Post: https://www.infallibletechie.com/2024/11/opportunity-booking-using-salesforce-agentforce.html

Opportunity Booking using Salesforce Agentforce
803 views · Nov 13, 2024 infallibletechie.com
We can handle Opportunity and Opportunity Product creations using the Salesforce Agentforce. In this Blog Post, I have used Apex Agent Action to handle the record creations. Blog Post: https://www.infallibletechie.com/2024/11/opportunity-booking-using-salesforce-agentforce.html

Invoke Salesforce Agentforce using REST API
2K views · Nov 18, 2024 infallibletechie.com
Using Salesforce Messaging for In-App and Web REST API, we can invoke Salesforce Agentforce using REST API. Blog Post: https://www.infallibletechie.com/2024/11/invoke-salesforce-agentforce-using-rest-api.html

Invoke Salesforce Agentforce using REST API
2K views · Nov 18, 2024 infallibletechie.com
Using Salesforce Messaging for In-App and Web REST API, we can invoke Salesforce Agentforce using REST API. Blog Post: https://www.infallibletechie.com/2024/11/invoke-salesforce-agentforce-using-rest-api.html

Handle Date data type in Salesforce Agentforce
4K views · Dec 2, 2024 infallibletechie.com
Blog Post: https://www.infallibletechie.com/2024/11/handle-date-data-type-in-salesforce-agentforce.html

Handle Date data type in Salesforce Agentforce
4K views · Dec 2, 2024 infallibletechie.com
Blog Post: https://www.infallibletechie.com/2024/11/handle-date-data-type-in-salesforce-agentforce.html

Context Variables in Salesforce Agentforce
935 views · Dec 3, 2024 infallibletechie.com
Blog Post: https://www.infallibletechie.com/2024/12/context-variables-in-salesforce-agentforce.html

Context Variables in Salesforce Agentforce
935 views · Dec 3, 2024 infallibletechie.com
Blog Post: https://www.infallibletechie.com/2024/12/context-variables-in-salesforce-agentforce.html

Transfer from Salesforce Agentforce to real Agents
1K views · Dec 7, 2024 infallibletechie.com
Blog Post: https://www.infallibletechie.com/2024/12/transfer-from-salesforce-agentforce-to-real-agents.html

Transfer from Salesforce Agentforce to real Agents
1K views · Dec 7, 2024 infallibletechie.com
Blog Post: https://www.infallibletechie.com/2024/12/transfer-from-salesforce-agentforce-to-real-agents.html

Options to Chat with Real Agent or Salesforce Agentforce
2K views · Dec 9, 2024 infallibletechie.com
Blog Post: https://www.infallibletechie.com/2024/12/options-to-chat-with-real-agent-or-salesforce-agentforce.html

Options to Chat with Real Agent or Salesforce Agentforce
2K views · Dec 9, 2024 infallibletechie.com
Blog Post: https://www.infallibletechie.com/2024/12/options-to-chat-with-real-agent-or-salesforce-agentforce.html

Pass Messaging Session from Agentforce to Flow Action
821 views · Jan 18, 2025 infallibletechie.com
Standard MessagingSession context variable can be used to pass Messaging Session from Agentforce to Flow Action. Blog Post: https://www.infallibletechie.com/2025/01/pass-messaging-session-from-agentforce-to-flow-action.html

Pass Messaging Session from Agentforce to Flow Action
821 views · Jan 18, 2025 infallibletechie.com
Standard MessagingSession context variable can be used to pass Messaging Session from Agentforce to Flow Action. Blog Post: https://www.infallibletechie.com/2025/01/pass-messaging-session-from-agentforce-to-flow-action.html

Salesforce Agentforce action Answer Questions With Knowledge
942 views · Jan 20, 2025 infallibletechie.com
Salesforce Agentforce action “Answer Questions With Knowledge” helps the AI Agent to answer and help customers for their inquiries. Blog Post: https://www.infallibletechie.com/2025/01/salesforce-agentforce-action-answer-questions-with-knowledge.html

Salesforce Agentforce action Answer Questions With Knowledge
942 views · Jan 20, 2025 infallibletechie.com
Salesforce Agentforce action “Answer Questions With Knowledge” helps the AI Agent to answer and help customers for their inquiries. Blog Post: https://www.infallibletechie.com/2025/01/salesforce-agentforce-action-answer-questions-with-knowledge.html

Lead capturing using Salesforce Agentforce
419 views · Jan 21, 2025 infallibletechie.com
We can make use of custom Flow Action to create or capture Lead record when using Salesforce Agentforce Agent. Blog Post: https://www.infallibletechie.com/2025/01/lead-capturing-using-salesforce-agentforce.html

Lead capturing using Salesforce Agentforce
419 views · Jan 21, 2025 infallibletechie.com
We can make use of custom Flow Action to create or capture Lead record when using Salesforce Agentforce Agent. Blog Post: https://www.infallibletechie.com/2025/01/lead-capturing-using-salesforce-agentforce.html

Salesforce Agentforce assist using Files Content
558 views · Jan 22, 2025 infallibletechie.com
In Salesforce Agentforce, we can use Einstein Data Library to upload files. "Answer Questions With Knowledge" standard action will make use of the content of the uploaded files to assist the customer. Blog Post: https://www.infallibletechie.com/2025/01/salesforce-agentforce-assist-using-files-content.html

Salesforce Agentforce assist using Files Content
558 views · Jan 22, 2025 infallibletechie.com
In Salesforce Agentforce, we can use Einstein Data Library to upload files. "Answer Questions With Knowledge" standard action will make use of the content of the uploaded files to assist the customer. Blog Post: https://www.infallibletechie.com/2025/01/salesforce-agentforce-assist-using-files-content.html

Invoke Salesforce Agentforce from Apex
3K views · Feb 7, 2025 infallibletechie.com
Invocable.Action.createCustomAction( 'generateAiAgentResponse', 'Agentforce Agent API Name' ) can be used to invoke Salesforce Agentforce Agent from Apex. Blog Post: https://www.infallibletechie.com/2025/02/invoke-salesforce-agentforce-from-apex.html

Invoke Salesforce Agentforce from Apex
3K views · Feb 7, 2025 infallibletechie.com
Invocable.Action.createCustomAction( 'generateAiAgentResponse', 'Agentforce Agent API Name' ) can be used to invoke Salesforce Agentforce Agent from Apex. Blog Post: https://www.infallibletechie.com/2025/02/invoke-salesforce-agentforce-from-apex.html

Invoke Salesforce Agentforce from Flow
1K views · Feb 10, 2025 infallibletechie.com
To invoke Salesforce Agentforce Agent from the Flow, we can use the Action Flow element and select the Agentforce Agent from AI Agent Actions. AI Agent Actions will show the available Agentforce Agents in your Salesforce org to invoke. Blog Post: https://www.infallibletechie.com/2025/02/invoke-salesforce-agentforce-from-flow.html

Invoke Salesforce Agentforce from Flow
1K views · Feb 10, 2025 infallibletechie.com
To invoke Salesforce Agentforce Agent from the Flow, we can use the Action Flow element and select the Agentforce Agent from AI Agent Actions. AI Agent Actions will show the available Agentforce Agents in your Salesforce org to invoke. Blog Post: https://www.infallibletechie.com/2025/02/invoke-salesforce-agentforce-from-flow.html

Display Image in Salesforce Agentforce
393 views · Feb 11, 2025 infallibletechie.com
We can display Images while using Salesforce Agentforce. Use the Output Rendering as Rich Text instead of the default option Text. Blog Post: https://www.infallibletechie.com/2025/02/display-image-in-salesforce-agentforce.html

Display Image in Salesforce Agentforce
393 views · Feb 11, 2025 infallibletechie.com
We can display Images while using Salesforce Agentforce. Use the Output Rendering as Rich Text instead of the default option Text. Blog Post: https://www.infallibletechie.com/2025/02/display-image-in-salesforce-agentforce.html

Salesforce Agentforce Agent in Slack
14K views · Feb 12, 2025 infallibletechie.com
Blog Post: https://www.infallibletechie.com/2025/02/salesforce-agentforce-agent-in-slack.html

Salesforce Agentforce Agent in Slack
14K views · Feb 12, 2025 infallibletechie.com
Blog Post: https://www.infallibletechie.com/2025/02/salesforce-agentforce-agent-in-slack.html

Salesforce Agentforce Agent in Slack
14K views · Feb 12, 2025 infallibletechie.com
Blog Post: https://www.infallibletechie.com/2025/02/salesforce-agentforce-agent-in-slack.html

Salesforce Service Appointment Scheduling using Agentforce
792 views · Feb 13, 2025 infallibletechie.com
We can make use of Flow to create Salesforce Service Appointments from the Agentforce Agent. Blog Post: https://www.infallibletechie.com/2025/02/salesforce-service-appointment-scheduling-using-agentforce.html

Salesforce Service Appointment Scheduling using Agentforce
792 views · Feb 13, 2025 infallibletechie.com
We can make use of Flow to create Salesforce Service Appointments from the Agentforce Agent. Blog Post: https://www.infallibletechie.com/2025/02/salesforce-service-appointment-scheduling-using-agentforce.html

Salesforce Agent API
6K views · Feb 17, 2025 infallibletechie.com
Salesforce Agent API can be used to invoke Salesforce Agentforce Agents using APIs. Blog Post: https://www.infallibletechie.com/2025/02/salesforce-agent-api.html

Salesforce Agent API
6K views · Feb 17, 2025 infallibletechie.com
Salesforce Agent API can be used to invoke Salesforce Agentforce Agents using APIs. Blog Post: https://www.infallibletechie.com/2025/02/salesforce-agent-api.html

Salesforce Agent API
6K views · Feb 17, 2025 infallibletechie.com
Salesforce Agent API can be used to invoke Salesforce Agentforce Agents using APIs. Blog Post: https://www.infallibletechie.com/2025/02/salesforce-agent-api.html

Salesforce Agent API from Lightning Web Component
2K views · Feb 24, 2025 infallibletechie.com
We can securely and seamlessly access the Salesforce Agent APIs from Lightning Web Component using Apex. Blog Post: https://www.infallibletechie.com/2025/02/salesforce-agent-api-from-lightning-web-component.html

Salesforce Agentforce Service Planner
244 views · Mar 13, 2025 infallibletechie.com
Salesforce Agentforce Service Planner Lightning Component is an assistive agent that helps service representatives to resolve the cases faster with real-time case summaries and step-by-step resolution guidance or suggestions. Blog Post: https://www.infallibletechie.com/2025/03/salesforce-agentforce-service-planner.html

Salesforce Custom Agent Actions using Apex REST
3K views · Mar 17, 2025 infallibletechie.com
We can create custom Agentforce Agent actions using the Apex Rest Resource apex classes. This helps in reusing the existing Apex Development for the Agentforce Agent implementation. Blog Post: https://www.infallibletechie.com/2025/03/salesforce-custom-agent-actions-using-apex-rest.html

Salesforce Agentforce Agent from Gmail
12K views · Apr 10, 2025 infallibletechie.com
Blog Post: https://www.infallibletechie.com/2025/04/salesforce-agentforce-agent-from-gmail.html

Salesforce Agentforce to Agent transfer Business Hours Check
8K views · Apr 10, 2025 infallibletechie.com
Blog Post: https://www.infallibletechie.com/2025/04/salesforce-agentforce-to-agent-transfer-business-hours-check.html