May 20, 2020

Entitlement Templates in Salesforce

Entitlement templates let you predefine terms of support that users can add to products.

If Entitlement template is assigned to ProductA and if Asset is created with the ProductA, Entitlement Process from the Entitlement Template is automatically linked. You can see the Entitlements from the Asset Related List.

1. Sample Entitlement Processes.


2. Sample Entitlement Templates.


3. Sample Products with Entitlement Templates.





Asset Created with Product which has Entitlement Template:



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