Salesforce Spring '15 Enhancements Overview

Question to Case

Question to Case allows administrators to escalate Chatter questions directly from a feed.
Escalate to Case option is used.

Create New Task publisher action

Create New Task publisher action allows users to create tasks directly from a Chatter feed.

Lightning Process Builder

Lightning Process Builder is a workflow tool that allows administrators and developers to automate busines processes using a Visual Interface.

General Enhancements

Publisher Actions renamed to Quick Actions.
Publisher Actions section renamed to Actions in the Publisher.
Enable Publisher Actions option renamed to Enable Actions in the Publisher.

Manager Groups

Manager Groups allow users to share records up or down their managment chain.

Import My Accounts & Contacts

Import My Accounts & Contacts allows users to get their account and contact information from 16 data sources into Salesforce.

Duplicate Management

Duplicate Management helps maintain clean and accurate data. Doesn't require license.
Triggered when the record is saved.


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