Level A objects and Level B objects in Salesforce

Level A objects and Level B objects in Salesforce

Level A objects:
Objects that are available in default in Salesforce. Example Account, Contact, Opportunity, etc.

Level A objects:
Objects that are available after enabling any feature in Salesforce.

For example after enabling Live Agent feature, following objects will be enabled

  1. Live Chat Transcripts
  2. Live Chat Transcript Events
  3. Live Chat Visitors
  4. Live Agent Sessions

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