ADM 201 Salesforce Certification

The Certified Administrator exam is intended for an individual who has experience performing as a Salesforce Administrator.

ADM 201 Syllabus


1. Manage users, data, and security
2. Maintain and customize Sales Cloud and Service Cloud applications
3. Build reports, dashboards, and workflow

Administrator's responsiblities:

1. Customizing your application, including page layouts, fields, tabs, and business processes.
2. Creating a secure Salesforce environment.
3. Maintaining and import clean data.
4. Creating high-value reports and dashboards.
5. Setting up workflow automation.

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