Assignment Rule Entries in Salesforce

In Assignment Rule Entries in Salesforce, if the first rule is satisfied, rest of the rules will be checked.

Consider the below example


Rule 1:
If Case Reason contains 'Otherand Case Description is equal to 'Issue', then the case should be assigned to Magulan Pandian.

Rule 2: 
If Case Reason is equal to 'Other', then case should be assigned to Test.
Rule 3:
If Case Description is equal to 'Issue', then case should be assigned to Test.
If Rule 1 is satisfied, Rule 2 and Rule 3 will not be executed. So, be careful in Rule Entries order of execution.

Sample Output:

 

It has been assigned to Magulan Pandian, because Rule 1 is satisfied, other Rules 2 and 3 are not executed.

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